User Research Revealed Four Major Pain Points..
Users that need to learn first-aid are often in dire situations and are short of time.
Users need a way of quickly accessing already-viewed courses in-case they need to view them again in dire situations.
Users that are short of time also need clear instructions, especially in dire situations.
Contrast & accessibility
Users need text & color combinations that aren’t hard to read. Many first-aid platforms seem to not match WCAG (Web Content Accessibility Guidelines.)